Kings Norton Privacy Policy

Data We Gather

We gather and manage various types of personal information, including:

Use of Your Information

Your personal information is utilized for these key purposes:

• Service Provision and Contract Fulfillment:
  • Managing your vehicle rental bookings and agreements efficiently. Confirming your identity and ensuring compliance with our rental criteria. Streamlining the processes for collecting and returning vehicles. Handling payment transactions, including deposits and any applicable charges.
• Customer Communication (Contractual Obligations and Legitimate Interest):
  • We send booking confirmations and updates along with essential rental information. We address your inquiries and offer customer support. We notify you of any changes to our services or policies.
• Marketing Consent and Legitimate Interest:
  • We will send you promotional offers, newsletters, and service updates based on your consent or our legitimate interest. You can opt out whenever you choose.
• Service Enhancement for Customer Experience:
  • Evaluating website interactions to refine user experience and overall functionality. Conducting assessments to improve our vehicle selection and service offerings.
• Legal Compliance and Obligations in Kings Norton Car Hire:
  • Adhering to local laws, regulations, and tax obligations. Safeguarding against fraud and maintaining service integrity. Addressing disputes and upholding our terms of service.

Information Sharing Practices

Sharing Your Information

• Service Partners: We collaborate with third-party companies, including payment processors and IT support, to deliver our services. They are contractually required to safeguard your data.

Your personal information remains private; we do not sell it.

4. Protecting Your Data

We apply suitable technical and organizational measures to safeguard your personal information from unauthorized access, changes, disclosure, or destruction. This includes using encryption, implementing access controls, maintaining secure servers, and conducting regular security assessments. Nonetheless, no method of internet transmission or electronic storage is entirely foolproof.

5. Retention of Data

At Kings Norton Car Hire, we keep your personal information only for as long as needed to achieve the purposes for which it was collected. This includes compliance with legal, accounting, and reporting obligations. The duration for which we retain information depends on the type of data and the specific circumstances surrounding its use.

6. Your Rights in Kings Norton

Your Rights Under UK Data Protection Law

• Accessing Your Personal Information: Obtain a copy of your stored personal information.

Contact us to exercise your privacy rights.

Cookies and Tracking Practices

At Car Hire in Kings Norton, we utilize cookies and related technologies to improve your online experience, assess site traffic, and customize content to better suit your needs. You have the option to adjust your cookie preferences directly in your browser settings at any time.

8. Updates to Policy

We may revise this Privacy Policy from time to time to align with changes in our practices or legal obligations. Any updates will be displayed on this page, accompanied by a new "Last Updated" date. Regularly reviewing this policy is advisable to stay informed about our privacy practices.

Contact Kings Norton

For inquiries regarding our Privacy Policy or data practices, please reach out.